This privacy policy applies to the game props mall (hereinafter referred to as the "Mall") operated by PERFETTO WEAVING PTE LTD (hereinafter referred to as "we" or the "Company"). It aims to explain how we collect, use, store, and protect the personal information you provide during the use of the Mall's services, as well as the rights you have over such information. We attach great importance to your privacy and will strictly comply with relevant laws and regulations to protect the security of your personal information.
When you use the services of the Mall, we may collect the following personal information:
1. Registration Information: When you register as a user of the Mall, we will collect your username, password,emailaddress, and mobile phone number. This information is used to create your account, ensure that you can log in and use various functions of the Mall normally, and communicate with you when necessary, such as sending account security reminders and transaction notifications.
2. Transaction Information: When you purchase game props in the Mall, we will collect the recipient's name, delivery address, contact number, and payment information (including but not limited to payment account, payment amount, and payment time). This information is used to complete order processing, ensure that the game props can be accurately delivered, and conduct transaction settlement and after-sales service.
3. Feedback Information: If you send feedback, inquiries, or complaints to us via the email gamepropss@gamepropss.com, we will collect the content of your email and relevant personal information (such as the account information you mention in the email) so that we can reply to your questions promptly and accurately and improve our services.
We will also collect some non-personal information that cannot directly identify you but helps us optimize our services and understand user behavior:
1. Device Information: We will collect the device information you use when accessing the Mall, including device model, operating system version, browser type and version, and device identifier (such as IMEI, MAC address). This information is used to ensure the normal operation of the Mall on different devices, as well as for data analysis and security protection.
2. Log Information: We will record the relevant log information of your access to the Mall, including access time, accessed pages, stay duration, click operations, and IP address. This information is used to analyze users' usage habits and behavior patterns, so that we can optimize the page layout, function design, and recommendation system of the Mall. It also helps to prevent security risks and troubleshoot problems.
1. Providing Services: We use the collected personal information and non-personal information to provide you with various services of the Mall, including account management, order processing, game props delivery, customer support, etc., to ensure that you can smoothly browse, purchase, and use game props.
2. Personalized Recommendations: Based on your purchase history, browsing records, and other collected information, we may recommend game props, promotional activities, and other relevant content that you may be interested in to enhance your shopping experience in the Mall.
3. Security and Protection: We use the collected information to ensure the secure operation of the Mall, prevent fraud, malicious attacks, and other security risks, and protect your account and transaction security. For example, by analyzing IP addresses and device information to identify abnormal login behaviors, and by analyzing transaction information to detect suspicious transactions.
4. Improving Services: We will analyze and study the collected information to understand users' needs and feedback, so as to continuously improve the functions, performance, and service quality of the Mall and provide you with a better shopping experience.
5. Legal Compliance: When required by law or to comply with relevant laws and regulations, regulatory requirements, court orders, or government agency requests, we may use your personal information for corresponding processing.
1. Sharing: We will not share your personal information with any third party unless we obtain your explicit consent or as otherwise provided by laws and regulations. In some cases, we may share necessary information with our partners (such as payment institutions and logistics distribution companies) to complete order transactions and deliveries. However, we will require these partners to comply with strict confidentiality obligations and use your information only within the scope necessary for providing services.
2. Transfer: We will not transfer your personal information to any other company, organization, or individual, unless there is a merger, acquisition, bankruptcy liquidation, or other similar transactions. And we will ensure that the transferee continues to comply with this privacy policy and protects the security of your personal information. Before such a transfer, we will notify you in an appropriate manner and obtain your consent.
3. Disclosure: In the following situations, we may disclose your personal information:
1. As required by laws and regulations, such as responding to the investigations, law enforcement, and regulatory requirements of judicial and administrative organs;
2. To safeguard the legitimate rights and interests of us or other users, such as preventing fraud and pursuing liability for infringement;
3. In case of an emergency to protect the personal or property safety of you or others.
1. Storage: We will store the collected personal information in secure servers and databases, and the storage period is determined according to business needs and legal requirements. For personal information, we will retain it for the shortest time necessary to achieve the service purpose, unless required by law or with your consent to extend the retention period.
2. Protection: We have taken a series of technical and management measures to protect the security of your personal information, including but not limited to:
1. Using encryption technology to encrypt sensitive information (such as passwords and payment information) to prevent the information from being stolen or tampered with during transmission and storage;
2. Implementing access control measures to restrict only authorized personnel from accessing and processing your personal information;
3. Regularly conducting security assessments and vulnerability scans of the system and promptly fixing security vulnerabilities;
4. Providing privacy and security training to employees to improve their security awareness and confidentiality awareness.
Although we have taken reasonable security measures, please note that the Internet is not an absolutely secure environment, and we cannot guarantee the absolute security of information transmission. If you find that your personal information has been leaked, please contact us immediately via the email gamepropss@gamepropss.com, and we will take necessary measures to deal with it.
1. Access and Correction: You have the right to access and correct the personal information you registered in the Mall. You can log in to your account and view and modify the relevant information in the account settings. If you cannot modify certain information by yourself, you can contact our customer service staff via the email gamepropss@gamepropss.com, and we will assist you in handling it.
2. Deletion: Under the circumstances in line with the provisions of laws and regulations, you have the right to request us to delete your personal information. If you wish to delete your personal information, please submit a written application to us via the email gamepropss@gamepropss.com and provide relevant supporting materials. We will verify your identity and request and handle it in accordance with the requirements of laws and regulations. However, please note that in some cases, we may not be able to delete your personal information immediately, such as transaction records that need to be retained for a certain period according to legal regulations.
3. Account Cancellation: You have the right to cancel your account in the Mall at any time. You can apply for account cancellation by contacting our customer service staff (email: gamepropss@gamepropss.com). After canceling the account, we will delete or anonymize the personal information related to the account, except as otherwise provided by laws and regulations or as required to fulfill our legal obligations.
4. Withdrawal of Consent: If you previously consented to our collection, use, or sharing of your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent by modifying the account settings or contacting our customer service staff (email: gamepropss@gamepropss.com). After withdrawing your consent, we will no longer continue to process your personal information based on that consent, but it will not affect the legality of our previous processing activities based on your consent.
To enhance your user experience, optimize services, and conduct data analysis, we may use cookies and other similar technologies (such as pixel tags, local storage, etc.) on your device. A cookie is a small data file stored on your device by a website, used to record your browsing habits and preferences, etc.
1. Types and Purposes of Cookies:
1. Necessary Cookies: These cookies are necessary to ensure the normal operation of the basic functions of the Mall, such as helping you log in to your account, maintaining the shopping cart status, and completing order payments. If you disable these cookies, it may affect your normal use of the Mall.
2. Analytical and Performance Cookies: We use these cookies to collect information about how you use the Mall, such as the pages you visit, the time you stay, and your click behavior. This information helps us analyze user behavior patterns, optimize the performance and functions of the Mall, and enhance the user experience.
3. Personalization and Advertising Cookies: We may use these cookies to show you personalized advertisements and recommended content, and provide you with relevant game props and promotional information according to your interests and preferences. If you do not want to receive personalized advertisements, you can adjust the settings through your browser or relevant advertising management platforms.
2. Managing Cookies: You can manage cookies through your browser settings, such as enabling or disabling cookies, and deleting stored cookies. The setting methods may vary depending on the browser, and you can refer to the browser's help documentation for operation. Please note that if you disable certain cookies, it may affect the use of some functions and your user experience in the Mall.
The Mall may contain links to third-party websites, services, or applications, as well as access to third-party provided services (such as payment services, social media sharing buttons, etc.). These third parties have their own independent privacy policies and data processing rules, and we are not responsible for the behavior of third parties. When you visit these third-party websites or use third-party services, we recommend that you carefully read their privacy policies to understand how they collect, use, and protect your personal information.
We attach great importance to the protection of minors' personal information. The services of the Mall are not provided to minors. If we find that a minor has provided us with personal information, we will delete the relevant information as soon as possible. If you are the guardian of a minor and find that your child has registered an account or provided personal information in the Mall without your consent, please contact us immediately via the email gamepropss@gamepropss.com, and we will take necessary measures to deal with it.
We may update this privacy policy due to changes in laws and regulations, business development, or other reasons. The updated privacy policy will be published on the Mall's website and notified to you in an appropriate manner (such as via email, in-site message, or announcement in a prominent position on the Mall). If you continue to use the services of the Mall, it means that you agree to be bound by the updated privacy policy. If you do not agree with the updated privacy policy, you can stop using the services of the Mall and cancel your account.
If you have any questions, comments, or suggestions about this privacy policy, or need to exercise your rights, please contact us in the following ways:
· Email: gamepropss@gamepropss.com
· Company Name: PERFETTO WEAVING PTE LTD
· Company Address: 32 BENDEMEER ROAD, #11 - 811, SINGAPORE(330032)
We will reply and handle your questions as soon as possible after receiving your email.
PERFETTO WEAVING PTE LTD